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How to get started with QR Ph?

Don’t have a registered business or prefer not to submit business documents? No worries — you can still accept payments easily using QR Ph!

Written by Cococart Support Team

QR Ph is a national QR standard in the Philippines that allows customers to pay you quickly and securely using any major bank or e-wallet app.


How can you activate?


1. Head to Settings > Payments
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You should see this option to proceed:
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2. Click Finish Set-up. You will then be routed to this window. You can then select Unregistered.
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3. Click Activate. You will now see this banner prompting you to add your payout details. You can nominate a bank account or an e-wallet account.
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4. Click Submit. QR PH, Maya and Bank Transfer via Bancnet will be enabled.
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How does it work at checkout?

When a customer chooses QR Ph at checkout:

  • They’ll see your unique QR code.
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  • They can scan it using any QR-enabled banking or e-wallet app.

  • You’ll receive the payment directly to your linked account — no delays!


How can I process refunds?

At the moment, QR Ph payments aren’t eligible for automatic refunds through Cococart. If you need to issue a refund, you’ll just need to send the amount manually to your customer using your preferred bank or e-wallet.
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We recommend confirming the customer’s account details before sending the refund to avoid any issues.


📝 Notes:

  • The transaction fee for every payment is 1.4% + ₱15.
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  • Make sure your linked account name matches your store or is recognizable to avoid confusion.
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  • To continue, please make sure your shop name does not contain a non-alphanumeric character such as a dash (–), apostrophe (’), or dot (.).
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  • You can also download and print your QR code for offline orders!
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  • If you need assistance setting up QR Ph, feel free to send a message to [email protected]. We're happy to help! 😊

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