Step 1: Log in to your admin dashboard and head to your General settings.
Step 2: Scroll down to the Customizations section and enable Customize your order form:
Add your question, a description (if you need to give your customers more context), and set the answer type. For multiple choice questions, you can allow customers to pick:
One option
Unlimited options
An exact number of options
A minimum number of options
A range of options
Here's an example:
And this is what it looks like on your shop:
Step 3: Then select Add question if you still need more info from your customers. Don't forget to click Save to set your changes live!