If you cannot access your dashboard or shopping features, it may be because your account is not currently linked to an active subscription. Here’s what’s happening and how to resolve it:
What’s Happening:
We’ve recently updated our pricing structure. As part of this change:
The free plan and old unlimited plan have been discontinued.
Access to the dashboard and shopping features now requires selecting one of our new subscription plans.
How to Restore Access:
To regain access to your dashboard:
Log In: Use your existing account credentials. Please do not use another email as we will not see the payment reflected on the correct shop.
Choose a Plan: You’ll be prompted to select one of our new subscription plans.
Complete Setup: Once you’ve selected a plan, your dashboard and shopping features will be restored.
Need Help?
If you have questions about the new plans or encounter any issues during the process, we’re here to help! Contact us at [email protected], and we’ll assist you.
Thank you for your understanding as we make these improvements to serve you better! 😊