Skip to main content

How do I upgrade or downgrade my subscription?

Easily adjust your plan anytime to match your goals—whether you're scaling up for more features or simplifying to stay lean

Written by Cococart Support Team

Your Subscription Page is where you take control—choose the plan that unlocks the right tools and features to help your store grow and succeed.

Cococart offers multiple subscription plans, including Basic, bundles, and legacy plans, to cater to diverse business needs. Visit the pricing page to explore and compare plans that best suit your requirements.

Update Your Subscription

  1. Go to your Subscription Page to add/delete features on your plan. If you are on an annual plan and wish to switch to a different plan, you can cancel your current subscription to generate account credits.

    These credits can be applied to future invoices, allowing you to enroll in a new plan. Alternatively, you can navigate to the Online Store section in your dashboard and click Subscribe to activate your plan. Click Subscribe to avail the features you wish to pair with your current subscription.

  2. Alternatively, you can also switch to our bundles to save more. You can browse them on the right side of the screen.


  3. When selecting your plan or feature add-on, make sure to check whether you've selected an annual or a monthly plan before clicking on "Subscribe."

    NOTE: If you're upgrading in the middle of your current billing cycle, you'll be upgraded immediately and charged a pro-rated rate for the upgrade.

  4. Click on "Confirm," then that's it! Your premium subscription has been updated, and you can proceed with using the premium features available for your chosen plan. 🥳

📝 Pro Tip:

Can’t access your subscription settings on the dashboard? Just message us via the chatbot and select "Billing and Subscriptions" — we’ll help you out from there!

Why Does My Store Show as “Closed”?
Your Cococart store may appear as "Closed" if you do not have an active Online Store subscription. To resolve this, log in to your dashboard, go to Billing and choose a plan or start a trial to activate your store.

Did this answer your question?