Reactivating Your Account
If your account no longer has an active subscription or trial, access to certain Cococart features may be restricted.
To restore access:
Log in to your Cococart dashboard.
Go to Apps > Online Store.
Select a current subscription plan.
Complete the subscription process.
Once your subscription is active, you’ll regain access to your dashboard and shop features.
Changing or Renewing Your Subscription from Legacy
If you’re currently subscribed to a legacy plan, your plan may include features or pricing that are no longer available on current subscription plans.
If you’re considering canceling your legacy plan, please contact Cococart Support first. We can review your account and check whether it may be possible to retain the same plan inclusions if you reactivate in the future. Any exception or reinstatement of legacy plan inclusions is subject to approval.
Important: If you cancel your legacy plan, the same plan and its inclusions will no longer be available when you decide to reactivate your account. You may only be able to choose from the subscription plans available at that time.
For this reason, we recommend contacting Support before canceling if you’re unsure about your legacy plan or may want to reactivate it later.Cococart subscriptions require an active plan to maintain access to subscription features. 😊