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How do I enter my address correctly?

When placing an order on a Cococart shop, you may be asked to enter a verified delivery address at checkout. This helps ensure your delivery location is accurate and avoids missed or delayed deliveries.

Written by Cococart Support Team

A verified address is an address that has been confirmed through Google Maps. The system suggests addresses as you type, so you can choose one that’s recognized and deliverable.
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✔️ This helps reduce delivery errors such as:

  • Typos in street/house numbers

  • Non-existent addresses

  • Wrong postal codes

Selecting a verified suggestion makes sure the delivery location is valid before you complete your order.


📝 Follow these steps when entering your delivery address at checkout:

  1. Start typing your address in the address field.

    For example: 500 Dover Rd, Singapore 139651

  2. Choose a suggestion from the dropdown list.

    These suggestions are pulled from Google Maps and show valid addresses
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  3. Make sure it matches your actual location.

    Even though the address comes from suggestions, sometimes Google Maps pins can be slightly off — double-check you’ve selected the exact place.
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  4. Complete any additional fields, such as apartment/unit number, if needed.
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❌ Why Your Address Might Not Be Accepted

If you can’t proceed or your address isn’t showing up:

  • You haven’t selected a suggestion from the list.
    Only addresses chosen from the verified dropdown are accepted.
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  • You entered incomplete details.
    Some fields, like unit number or barangay (PH), might be missing.
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  • The suggested address doesn’t match your actual location.
    Try typing a slightly different variation (e.g., include a city or district) so better matches appear.


💡 Tips for a Smooth Checkout

  • Type slowly and wait for the suggestions to load — don’t press Enter too soon.
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  • Use the full street name rather than abbreviations (e.g., “Street” instead of “St”).
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  • Confirm the postal code and city are correct before submitting.
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  • If your address is in a new or recently developed area, try nearby landmarks or main roads.

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