How do I add an FAQ page?

Your FAQ page shows the inner workings of your business. Anticipate what your customers need to know and include them in your FAQ section!

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Written by Cococart Support Team
Updated over a week ago

The FAQ page is the go-to destination for finding answers to specific questions about your product or business operation. This is the best way to inform your customers about your cancellation, refund, and return policy as well as product information, availability, and shipment limitations (if any).

Here's how to set it up:

  1. Go to the Appearance section under your General settings.

  2. Scroll down and find the FAQ section.

  3. Click on Add FAQ to start. You can add as many questions and answers as needed.

  4. Do not forget to hit Save to complete the set-up. 😊


How will it look like in my shop?

Once you add in at least one FAQ, there will be an FAQ button in your shopfront:

Each FAQ is collapsible, so your customers have the choice to only open the question they have in mind:


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