Xendit is required by financial regulators to collect certain information from businesses before activating disbursement capabilities. This process helps protect both your business and your customers by preventing fraud and other financial risks.
Here's a step-by-step guide to help you fill out the form correctly and avoid delays in your verification process.
Step 1: Choose the Correct Business Type
When asked for your business type, select: ☑️ Sole Proprietor
This ensures you're guided through the correct documentation and requirements.
Step 2: Provide Business Information
Business Name: Use your registered business name. The details should always match the registration documents.
Industry Category: Select which category applies closely to your products.
Date of registration
Business Address
Step 3: Provide your personal details
Make sure the ID is:
Not expired
Fully visible (all edges and information clear)
Matches the name you entered
For identity verification, you'll also need to upload:
A selfie holding the same ID you uploaded
Your face and the ID must both be visible
Step 4: Business Documents
Please ensure that the name on all submitted documents matches the legal name you provided on the form. We strongly recommend submitting non-expired documents and verifying that all uploaded images are clear, complete, and easy to read.
Before submitting, double-check all information for typos or inconsistencies.
If you need a template for any required forms, feel free to contact us—we’re happy to assist.
📝 Need Help?
If you're unsure about any field, feel free to contact our support team at [email protected].
⏰ Review Timeline
Xendit typically reviews KYC submissions within 5-10 business days.
We may reach out to you to verify some information if their team needs clarification.