Cococart

Cococart Support Team

How to manage your shop's payment methods

Payments

Know which type of payment method suits your business best!

What’s the difference between Automated and Manual Payment methods?

Hate waiting for the funds? Accepting manual payments is the best option for you!

How can I set up manual payment methods?

Discover how easy it is to set up your store's automated payment methods in just 4 simple steps.

How can I enable automated payments?

Cococart supports different payment methods and providers depending on your location.

​What are the available payment methods in my country?

Here's how to use our latest payment integration for Brunei sellers, Pocket Payments!

How do I accept payments using Pocket? (For Brunei Merchants)

Cococart and Xendit have teamed up to enhance the payment experience for merchants in the Philippines, guaranteeing seamless transactions.

How are automated payments handled for merchants in the Philippines?

To start receiving payouts through Xendit, it’s essential to complete their merchant onboarding form.

How do I fill out the Xendit onboarding form?

With our new payment partner, some requirements have changed—here’s what that means for you and your options.

What if I am individually registered or prefer not to provide business info?

Don’t have a registered business or prefer not to submit business documents? No worries — you can still accept payments easily using QR Ph!

How to get started with QR Ph?

QR PH makes it easier to accept digital payments from different banks and e-wallets—and the good news is, Cococart supports it!

How does QR PH work?

Learn how to set up and manage your payment options across our platform. 

Configuring Your Payment Options

Cococart ensures that your details are kept safe and confidential.

How secure are card payments?

Stripe Connect provides a secure, scalable, and flexible solution for businesses that need to manage third-party payments.

What is Stripe Connect and why should I have it?

Here's a quick rundown of how to set up and verify your Stripe account.

How do I set up my Stripe account to accept card payments?

Enable credit card payments to offer customers a convenient and secure checkout experience.

Accepting Credit Card Payments

If you find yourself dealing with incomplete orders paid via PayNow, here’s a step-by-step guide to help you navigate the situation.

What to do for incomplete orders paid via PayNow?

PayNow QR codes are designed to be scanned by a second device but here's a workaround to have a seamless checkout.

How do I scan the PayNow QR code displayed on the phone I'm paying with?

Cococart and Stripe are partnering to improve your PayNow experience, ensuring smooth and reliable transactions.

How are PayNow payments handled?

Offer your customers a fast, secure way to pay with PayNow.

Enabling Payments with PayNow

Enable PayPal as a payment method and receive payments via your paypal.me link.

How can I accept manual payments via PayPal?

We'll verify payments for you instantly so you won't have to check your PayPal account for every order

How do I take PayPal, Card, and Venmo payments via PayPal Checkout?

Provide your customers with a trusted and flexible payment option by enabling PayPal.

Activating PayPal Payments

Here are the answers to some of the most common payment questions we receive.

Payments FAQs and Common Issues

There are instances where Rapyd is unable to detect your customer's payment, even though they've completed it on their end.

What to do for incomplete/rejected orders paid via automated GCash and Bancnet transfers?

Collecting fees and taxes allows merchants to contribute to public funds, support government services, and adhere to financial regulations.

How do I collect tax and other fees on my orders?

This guide addresses common questions and provides solutions to help you resolve payment issues quickly. 

Frequently Asked Questions and Troubleshooting Guide

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