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How do I add time slots for deliveries and pickups?

Allow your customers to choose a time slot along with their ordering date!

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Written by Cococart Support Team
Updated over a week ago

Adding delivery time slots is a smart move for merchants who want to keep customers happy and operations running smoothly. Letting shoppers choose their preferred delivery window means more convenient, on-time arrivals—and a much better overall experience. 🤩

Here's how to set pickup and delivery time slots on your dashboard:

  1. Go to your admin dashboard and head to the Fulfillment settings page

  2. Select Time slots

  3. You can select between applying the time slots to the Pickup or Delivery methods:

  4. Set your desired hours accordingly. The available time slots in your shop will follow the hours you configure, starting from your first time slot and ending at the last. You can customize different time slots for each day, so make sure to review and enable all operating days to reflect your schedule accurately.


    Then this is how the time slots will appear in your shop:


    NOTE: Since the last option is 6:00 PM, the last slot available in your shop is 5:30 PM since the length you set is 30 minutes.


    You can also set a lead time, which is the time between the placement of an order and the actual delivery, providing a crucial timeframe for you to prepare, process, and fulfill customer requests.


  5. Click Save.


📝 Important note:

  • Your delivery/pickup slots will be unavailable if you turn on your time slots. Instead, you can limit the number of orders per time slot by toggling on "Limit orders". We're actively working on supporting both options.

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