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Order Tracking and Reordering
Order Tracking and Reordering
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Written by Cococart Support Team
Updated over a week ago

We understand the importance of convenience in your online shopping experience, and that's why we've developed a game-changing tool that allows you to effortlessly track your orders, and reorder your favorite products with just a few clicks!

No more adding items one by one - seamlessly recreate your favorite shopping cart in seconds and enjoy a hassle-free reorder process. πŸ₯³

Here's how you can do it:

  1. In your own inbox, look for the receipt you received for the previous order you want to recreate.

  2. Click on "Track Your Order".
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  3. You'll then be led to a page showing your order's status:
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    ​NOTE FOR MERCHANTS: Once you mark an order as "Fulfilled" in your dashboard, the status your customers will see is "Delivered" or "Picked up" (depending on their chosen fulfillment method).
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  4. If in the future, you want to repeat the exact same order, just repeat steps 1 to 3, then click on Reorder.
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  5. You'll be brought straight to the checkout portion of your favorite shop - no more filling up any details. Easy breezy! πŸ˜‰
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