Skip to main content

How do I make a booking with a Cococart shop?

Learn how to book a service on a Cococart storefront, from selecting a date and time to receiving your booking confirmation.

C
Written by Cococart Support Team
Updated yesterday

Booking a service on a Cococart shop is quick and easy. Simply choose a service, select an available date and time, enter your details, and confirm your booking.

Here's how to book a service/table:

Step 1: Open the storefront

Open the Cococart storefront link shared by the business. The view varies depending on the theme:



Step 2: Select a booking service

Select the booking service you want to book from the storefront.

You’ll be able to:

  • View the service details and price

  • Select a Date and Time

Step 3: Select date and time

Choose an available date from the calendar, then select an available time slot.

Unavailable dates and times cannot be selected.


Step 4: Enter your details

Enter your contact details and answer any required booking questions.

All required fields must be completed to continue.

Step 5: Complete your booking

Review your booking details and select Checkout to complete your booking.

If payment is required, follow the on-screen payment instructions.

After completing your booking:

  • Your booking will be confirmed

  • A confirmation email will be sent to you


Important notes

  • Available dates and times are set by the business.

  • Some bookings require payment to confirm.

  • Email reminders are sent 24 hours before the booking for bookings made at least 48 hours in advance.


FAQs

I can’t select a date or time
The selected date or time may be unavailable, fully booked, or outside the business’s availability.


I didn’t receive a confirmation email
Check your spam or junk folder. If you still don’t see it, contact the business directly.


Can I change or cancel my booking?
Changes or cancellations depend on the business’s policy. Please contact the business for assistance.

Did this answer your question?