Accepting payments via Credit/Debit Card is sure to bring you more sales: up to 70% of buyers prefer to pay with a card!
Credit/Debit Card payments are automated, meaning that we'll receive and verify payments for you instantly so you can fulfill orders ASAP. You'll then receive your payments in the form of a payout. Setting up your Credit/Debit Card payments will require you to set up your payout account with Stripe, our third-party payment provider.
How to set up the Stripe Account on your dashboard
Head to your Payment settings.
Scroll down and enable Credit/Debit Card.
Click the Add payout button under the Credit/Debit card option.
If ever you head back or wish to restart the quick process, you can do so by clicking the Finish setup or Restart button:
NOTE: The restart button will only appear if you've already started the process.
After clicking the Add payout or Finish setup button, you'll be redirected to our payment portal, where you can key in the following details:
Type in your e-mail address and mobile number
A verification code will be sent to your mobile number. Type it in the next field.
Next, select the type of business your shop falls under:
NOTE: If your business isn't registered yet, you can choose to verify as an individual instead.
Verify your personal details (i.e. name, e-mail, nationality, address, date of birth, home address, mobile, identification number). The requested info may differ depending on the country you selected.
If you're in Singapore, you'll be asked to enter your UEN. Don't worry, there's also an alternative if you don't have a UEN yet.
Afterward, select your industry and input your website. You can opt to use your Cococart link.
Type in your payout info. Please remember that Stripe can only support bank accounts, and not debit cards.
Review your details. If the info provided is correct and complete, you should be set to receive card payments and payouts.
How to change details on your Stripe account
Locked out of your email? Phone number not working anymore? Here's how you can change the details linked to your Stripe account.
Please reach out to our Support team to acquire your account ID for reference.
Please contact Stripe directly using this link.
Stripe will contact you via email or phone to verify your account changes.
They may ask questions to validate your request.
Heads up:
If you don't finish your setup within 24 hours, your account will not be created. You'll have to reach out directly to Stripe at https://stripe.com/contact or shoot them an email at [email protected] to recover your account.