Cococart now supports a self-serve onboarding flow for Stripe Terminal using the BBPOS WisePad 3 card reader.
Eligible merchants can:
Connect or create a Stripe account
Add a business location
Enable terminal payments
Connect supported payment terminals directly from the POS app
The onboarding flow is available on both tablet and mobile POS apps for iOS and Android.
Eligibility Requirements
The Stripe Terminal onboarding flow is only shown to merchants whose business country supports the BBPOS WisePad 3 reader.
If your business country is not supported by Stripe Terminal:
The Payment Terminal section will not appear in the Hardware page
Terminal onboarding and setup will not be available
You can check Stripe’s supported countries here:
Accessing the Payment Terminal Page
To begin setup:
Open your Cococart POS app
Go to Hardware
Tap Payment Terminal
Depending on your onboarding progress, you will see different setup states.
Step 1 — Set Up Your Stripe Account
If you have not yet connected a Stripe account, you will see a Set up Stripe button like below:
What happens next
Tap Finish Set up on the Payment Settings page.
You will be redirected to the Stripe onboarding flow
Complete your Stripe account submission
After successful submission:
You may immediately proceed to add a business location
In some cases, Stripe verification may take time, and a waiting state may appear before continuing
Step 2 — Add a Business Location
If your Stripe account is connected but no business location has been configured, you will see a Get started button
Tap the button to open the Add business location screen.
Required fields
You will be asked to enter:
Address line 1
Address line 2 (optional)
Postal code
Notes
Country and State dropdowns use ISO-standard values
Some address fields may be automatically pre-filled using your Cococart business information
You can navigate back from this screen anytime before saving
Saving your location
Tap Save once all required fields are completed.
If there are any issues:
Field-specific validation errors may appear
Generic page-level errors may also be shown
Step 3 — Connect Your Terminal
Once your business location is successfully saved:
The terminal connection state will appear
An enabled toggle will be shown at the top-right of the card
You can continue using the existing terminal connection flow available in Cococart today
At this stage, you can pair and connect your supported Stripe Terminal device.
Follow the guide here.
Refreshing Your Onboarding Status
In some cases, onboarding updates from Stripe may take a few moments to sync.
If your screen does not automatically update:
Swipe down to refresh the page
The latest valid onboarding state will then be displayed
Examples:
Stripe account completed → Add business location state
Business location completed → Connect terminal state
FAQ
I don’t see the Payment Terminal option
Your business country may not currently support Stripe Terminal with the BBPOS WisePad 3.
I completed Stripe onboarding, but the next step isn’t showing
Try swiping down to refresh the page. Stripe onboarding updates may take time to propagate.
I’m seeing an error while saving my business location
Check that all required address fields are complete and valid. Ensure the selected country and state values are correct.