The Cococart Point of Sale (POS) App
Learn about how to use our new Point of Sale (POS) app
By Cococart and 1 other2 authors29 articles
Setting up the Cococart POS
Setting up the Cococart POS is quick and simple, allowing you to start accepting in-store orders in no time.
How do I install the Cococart POS?Download and install Cococart POS by following these steps
How do I sign up for an account using the POS?Starting an online store has never been easier. In under 3 minutes, you can set up your POS and be ready to start selling.
How do I add products and categories to the POS app?Learn how product management works on Cococart POS.
How do I add sales to Cococart POS?Most of your time on Cococart POS will be spent recording in-store sales. Learn the basics of adding sales and orders.
How do you accept payments using the Cococart POS?This guide will walk you through the steps to accept payments using the Cococart POS, making it easier to keep your sales running smoothly.
How can I add custom payment methods to the POS?Offering a variety of payment methods caters to customer preferences, enhancing their shopping experience and potentially increasing sales.
How do I apply discounts/promos to orders on the POS?Adding discounts to your POS serves important purposes, whether as a government-mandated requirement or as a part of a reward program.
Can I use the Cococart POS offline?
What are the best practices in using the Cococart POS?By following these best practices, you can maintain a seamless checkout experience for both your staff and customers.
Can I restrict access to the POS?This guide explains how the restriction works and what your members will see when attempting to access these pages.
Setting up your POS Printer
By following these steps, you'll have your POS printer set up and ready to efficiently handle your printing needs.
Which printer should I use with my POS?If you're looking for a receipt printer to use with Cococart POS, we've tested and verified the following models to work seamlessly with it.
How do I connect a receipt printer to the POS?Printed receipts enhance your business's professionalism and provide customers with proof of purchase.
How can I customize my receipts?Customizing your receipts enhances your brand and builds customer loyalty by adding a personal touch to every transaction.
How do I troubleshoot printer issues?This guide will help you troubleshoot common printer issues, ensuring that you can identify and resolve the problem as soon as possible.
Setting up your POS Payment Terminal
We'll walk you through the steps to get your Cococart POS terminal up and running, so you can focus on what matters most — serving your customers!
What is the available payment terminal?
How to connect the payment terminal to the POS?Connecting your payment terminal to the POS is easy and helps streamline your checkout process.
How do I troubleshoot payment terminal issues?This guide is designed to help you troubleshoot common terminal issues, so you can quickly identify and resolve any problems that arise.
How do I set up Stripe Terminal on Cococart?This guide explains how eligible merchants can set up and use Stripe Terminal with Cococart POS on iOS and Android devices.
Setting up the Cococart Customer Display
Offer your customers a live, interactive view of their orders
What is the Cococart Customer Display?The perfect companion app to the Cococart POS is now here! Create an interactive experience with your customers by downloading now.
How can customers enroll and redeem loyalty points using Cococart's Customer Display?Redeeming loyalty points is now easier than ever, with the option to use them directly in-store!
How do I troubleshoot Customer Display issues?This guide walks you through quick and easy steps to troubleshoot connection and sync issues between your Cococart POS and CDS device.
Managing Sales using the Cococart POS
The Cococart POS helps streamline your sales process with its user-friendly interface and powerful features.
How do I view all my orders on the POS?Here's a quick guide on how to view, filter, and sort your orders on your POS.
How do I create an open ticket?Open tickets let you add items before finalizing payment. Here’s how to create and manage them efficiently.
How do I edit orders on an open ticket?Edit open tickets before payment—add/remove items, adjust quantities, or apply discounts with ease.
How do I use the sales reconciliation feature on the Cococart POS?We’ll walk you through how to use the Sales Reconciliation feature so you can wrap up your day with confidence and peace of mind.
How do I view the POS analytics page?By analyzing sales data and product trends, you can gain insights into customer behavior and make informed decisions to enhance your brand.
How can I charge taxes and fees on the POS?Charging taxes and fees transparently builds trust with customers by providing a clear understanding of what they are paying for and why.
How do I issue refunds on the POS?Issuing refunds using the Cococart Point of Sale (POS) system involves a few easy steps.
Cococart POS Mobile
With the mobile version of the Cococart POS, you can quickly view and manage orders from anywhere, ensuring that nothing slips through the cracks.
How do I view orders using the POS mobile version?The Cococart POS mobile version keeps you updated on all orders at your fingertips.