Set Delivery & Pickup Methods
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Written by Cococart Support Team
Updated over a week ago

Head over to your Fulfillment settings to set up how you want your customers to receive their orders! 😊

Pickup Later

  1. Click on "Pickup later" in your Fulfillment settings.
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  2. Add a pickup method, and label it as you prefer (Example: Pickup from Location A, Pickup from Location B; Pickup at lunchtime, Pickup at dinner time).
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  3. You can choose whether or not to set a price (if it's a meetup, or as handling fees).
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  4. Include pickup instructions such as "Pickup is at this address" or even which doorbell to ring!
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    ❗️NOTE:Β These instructions will appear at the end of your shop's checkout flow, so your customers have the chance to change their Fulfillment method before confirming their order.
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  5. Always remember to hit Save after making any changes!

Delivery

  1. Click on "Delivery" in your Fulfillment settings.
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  2. Add a delivery method, and label as you prefer (Example: Delivery on Weekends, Delivery on Weekdays; Delivery to Area A, Delivery to Area B).
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  3. Set how you will charge the delivery fee:
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    1. Set Price
      This will be a standard price for all customers, no matter the distance. Price is included at checkout.
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      After putting in a price, you can offer either discounted or free deliveries:
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    2. Calculated at Checkout
      This option is only available to Startup and Business subscribers, as it requires a Lalamove setup. The delivery fee will be automatically calculated according to the distance from your pickup address to the customer's address, and will be included at checkout.
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      Choosing this option automatically enables Verified Addresses - which requires customers to choose an address registered in Google Maps.
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      With this option, you can also offer free deliveries after setting a minimum spend!
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    3. Quote After Order
      Ideal for deliveries booked outside the checkout flow. Fees for this option will be collected separately from the checkout flow.
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  4. Include any instructions required for booking deliveries such as your pickup address, recommendations, or anything you deem necessary. 😊
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  5. Lastly, don't forget to click Save at the bottom right!

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