Do you have a physical store? Premium subscribers can now take customer experience to the next level, streamline order processing, and efficiently manage in-store operations!
Introducing our new QR code ordering feature: customers can enjoy the ultimate convenience of using a QR code to access digital menus and place their orders right from their smartphones.
Customers' Ordering Experience
Customers scan the unique QR code displayed on your table, and access your menu;
Browse the menu and add items to their carts;
Checkout and pay;
Orders are seamlessly sent to your dashboard for preparation, and voila! It's as simple as that. 😉
How to Set It Up from Your Dashboard
Toggle on in-store orders in your Physical store settings.
Once it's enabled, you can set your store hours. The day must be checked for your menu to work on the respective days.
If a day isn't checked, your store will appear as closed when your customers scan your QR code:
Generate the QR codes that you'll put in your shop.
💡 TIPS:
You can generate unique QR codes for each table, so you know who each order belongs to. Best to set this up using a laptop or a computer, as the QR codes are currently downloaded as .zip files.
How to Manage Orders in Your Dashboard
To check your in-store orders on your Orders dashboard, set your Fulfillment type to "In-store". The one with the QR code icon was taken using the feature.
Best to mark manually paid orders as approved once you've received their payments. 💰
Once you've confirmed their payments and delivered orders to their table, you can go ahead and click on "Mark as Fulfilled".
🚨Need to Know:
If you activate in-store orders, the same settings as your delivery orders are shared:
Products and variations
Payments and instructions
Custom questions
But don't worry - we're also working on a way for you to have separate settings for each! 😊
Having WhatsApp ordering activated in your shop does not affect, nor apply to in-store ordering.
🚩Limitation
Orders taken using the QR code do not deduct products from the inventory.