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How do I connect a receipt printer to the POS?
How do I connect a receipt printer to the POS?
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Written by Cococart Support Team
Updated over a week ago

Connecting a receipt printer to your POS system streamlines the checkout process, providing customers with a tangible record of their purchase and a professional touch to your transactions. This not only enhances customer satisfaction but also fosters a sense of reliability and efficiency, ultimately contributing to a positive shopping experience and repeat business, here's how you can connect yours:

For ESC/POS-compatible printers

  1. In your Cococart POS app, go to "More" in the bottom tabs

  2. Select "Printer" under the hardware options

  3. Enable "Print incoming orders"

  4. Turn your receipt printer on, and locate it in the list of devices. Once you locate it, tap on "Connect"

  5. Once you've successfully connected your receipt printer, it will show up like this:

  6. Under the Print settings, you can choose to print Kitchen slips, Customer receipts, or both.

    1. Kitchen Slips are tickets that are sent to your kitchen or bar for preparing orders. These do not include price or bill information.

    2. Customer Receipts contain all the transaction information associated with an order. These include prices, payment methods, and changes given (if any).

  7. You can also choose from 2 standard receipt paper sizes:

📝 Depending on your country of operation, Cococart Customer Receipts might not be recognized as official receipts valid for tax claims and reporting.

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