Payments & Charges
Learn about the payment methods available when ordering from a Cococart merchant, why payments may be declined, and what to do if you see duplicate charges.
By Cococart1 author4 articles
How can I pay for the order?This article explains what to expect and how to resolve common payment issues.
Why was my payment declined?Payment failed? Here are the most common reasons your payment may be declined and how to resolve it.
How are order refunds processed?Thanks for shopping on a Cococart-powered store. If you’re eligible for a refund, this article explains how refunds work, how long they take, and the conditions that apply.
Why was I charged in a different currency?If you noticed that your order was charged in a different currency (for example, USD instead of GBP), don’t worry — this can sometimes happen depending on how your payment…