Manual payment methods allow you to accept payments that don’t go through automated integrations. While they give you flexibility, they also require you to manually verify each payment and mark the order as paid.
How can you set up your manual payments?
Toggle on your preferred payment method
Choose "Manual"
Enter your account details and additional payment instructions, then hit Save.
📝 With Manual mode enabled, you must verify that funds have been received before marking an order as paid.
How can I add Custom Payment Methods?
If your preferred payment method isn't integrated yet, here's how you can add your own payment method:
Click "Add Custom Payment"
Input the payment method's name and instructions
Click "Save" to start accepting payments from your new payment method.
📝 This custom payment method will be treated as a manual payment. You will need to manually verify that payment has been received and mark the order as paid.
Important Considerations
Manual payments are not automated — you must confirm receipt of funds before fulfilling the order.
Because of the manual overhead, there’s a higher risk of error or payment delays compared to automated methods.
Always clearly display instructions to your customer at checkout to reduce confusion and follow-up.
Keep accurate records of manual payments for accounting and auditing purposes.
💡 Pro Tip
To give your customers a smoother experience:
Include clear instructions (who pays, where, how, when).
Set an internal process for verifying manual payments (e.g., check bank statement, match reference numbers, update the order status).
Regularly review your manual payment methods: if conversion is slow or errors are frequent, consider switching to a supported automated method.