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Connect WhatsApp to Your Shop
Connect WhatsApp to Your Shop

Add your WhatsApp number so customers can reach you instantly

Written by Cococart Support Team
Updated over a week ago

Cococart allows you to add your WhatsApp details so customers can reach you on the WhatsApp platform right after placing an order. This will make it easier to keep track of customers and their order history.

Step 1: Head to General under Settings.

Step 2: Scroll down to WhatsApp & contact info, toggle WhatsApp ordering, and type in your WhatsApp number. Customers will instantly be connected to this number after placing an order.

Step 3: Don't forget to click Save to apply your changes!

Here's what it looks like after a customer places an order:

After clicking Proceed to WhatsApp, they'll reach this confirmation page before being connected to your WhatsApp number.

Once they select Continue to chat, they'll be connected to your WhatsApp number with a preview of their order summary.

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