Account Settings
How to manage your basic account settings
By Cococart1 author13 articles
Configuring Shop Details
A guide through the process of configuring essential details for your Cococart shop.
How do I update my store details?Change your store name and enable customized features to create an easy shopping experience.
How do I add team members to my shop?Invite team members to your dashboard so they can help you manage your shop.
How do I manage notifications on my dashboard?Don't miss out on new orders — enable browser notifications to keep track of each order that comes in!
How do I connect WhatsApp to my shop?Add your WhatsApp number so customers can reach you instantly.
What changed on the Settings Page?We’ve given your Settings page a major refresh! 🎉
Managing Emails and Passwords
Discover how to update and secure your account's email and password settings.
How do I change my email address?Here's how you can update the email address where you receive all notifications about your shop!
How do I change my password?Here's how you can change your password in 4 easy steps.
How can I update the contact email for my shop?Make sure to update the email that appears on customer receipts as this will serve as the primary contact for customers to reach out to you.
How do I reset my password?This is how you can reset your Cococart password if ever you fail to remember it.
Setting up Domains
Learn the steps to connect your custom domain, ensuring a professional online presence that enhances your brand identity.
How do I buy a domain?Buying a domain name is an essential step in creating an online presence.
You can now purchase them directly from the dashboard!
How do I link an existing domain to my shop?Got your own domain? Fantastic! You can easily link it to your Cococart shop to create a seamless, branded experience for your customers.
How do I transfer my domain out?Domains purchased via the Cococart dashboard are registered under our registrar partner. To transfer them out, you’ll need assistance from our support team to begin the process.
FAQ
Find answers to common questions about setting up and managing your Cococart shop.
Who can access my customers' information?Understanding the privacy measures in place is essential for protecting sensitive data and maintaining trust with your customers.