Ordering from a Cococart merchant is quick and easy. You don’t need to create an account—just browse, add items to your cart, and check out.
Follow the steps below to place your order successfully:
1. Browse the merchant’s store
Start by exploring the products listed on the merchant’s Cococart page. Each item includes photos, descriptions, prices, and available options.
2. Select pickup or delivery
At checkout, choose how you’d like to receive your order. Options vary by merchant and may include:
Delivery to your address
Pickup at a location specified by the merchant
Each merchant manages their own delivery fees, pick-up times, and fulfillment schedule.
3. Add items to your cart
Choose the product you want, select any required options (such as size or variant), enter your preferred quantity, and click Add to Cart.
Your cart will automatically keep items as you continue shopping.
4. Enter your details
Provide your info:
Name
Email address
Phone number
Delivery address (if applicable)
Accurate information ensures the merchant can reach you with updates.
5. Choose your payment method
Available payment methods depend on what the merchant offers. These may include:
Credit or debit card
E-wallets (e.g., GCash, PayNow)
Bank transfer
Cash on delivery
You will only see the payment options enabled by the merchant.
6. Review your order
Before submitting your order:
Double-check your items
Confirm your pickup or delivery details
Make sure your contact information is correct
This prevents delays or miscommunication.
7. Click Place Order to submit.
If the merchant requires online payment, you’ll be taken to a secure checkout page to complete the transaction.
8. Check your confirmation message
Once your order is placed, you’ll automatically receive an email that includes:
Your order ID
What you ordered
Pickup or delivery details
The merchant may contact you with additional instructions or updates.
Need help?
For any concerns, changes, or special requests regarding your order, please reach out to the merchant directly using the contact information. You can find their email address at the bottom of the order confirmation receipt you received.
