When you view an Order or Booking in your dashboard, you’ll see an Activity section at the bottom of the page. This section provides a chronological history of everything that happened, who did it, and when.
Activity logs help you stay informed and give you a better audit trail for customer support and operations.
📌 How It Works
Collapsed by default — click to expand and view activity.
Reverse chronological order — newest events shown at the top.
Automated orders:
Admin-added orders:
Expired payments:
Edited orders:
📝 Why Use Activity Logs?
Activity logs help you:
See who did what and when
Track customer interactions
Resolve disputes quickly
Review admin changes easily
ℹ️ Notes
POS open ticket–related events are not shown.
If our team acts using an impersonated account (@cococart.co email), the name will show as Cococart.
Orders are not automatically marked as fulfilled unless your fulfillment workflow triggers it or it’s done manually.